Privacy Policy

Electrical Projects Investments (Pty) Ltd

Website: https://electricalprojects.co.za/
Effective date: 8 October 2026
Last updated: 8 October 2026

1. Introduction

Electrical Projects Investments (Pty) Ltd (“Electrical Projects”, “we”, “our” or “us”) respects the privacy of individuals and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African legislation.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, submit an enquiry, communicate with our company, apply for employment or engage with us in connection with our electrical engineering and contracting services.

We process personal information for legitimate business purposes, in a manner that is lawful, reasonable and relevant to the purpose for which it was collected.

2. Responsible Party and Contact Details

The responsible party for the processing of personal information described in this policy is:

Electrical Projects Investments (Pty) Ltd
Registration number: 2016/084509/07
Head office: Section 3308, Level 3, West, Umhlanga Arch, 1 Ncondo Place, Umhlanga, 4320, South Africa
Telephone: 031 564 1081
Email: info@electricalprojects.co.za
Website: https://electricalprojects.co.za/

For privacy-related enquiries, requests to access or correct personal information, objections to processing or requests relating to the deletion of personal information, please contact us using the details above and mark your correspondence “Attention: Privacy / POPIA”.

The company should ensure that its designated Information Officer or authorised privacy representative is correctly identified in its formal POPIA and PAIA documentation.

3. Personal Information We May Collect

Depending on how you interact with Electrical Projects, we may collect the following categories of personal information:

Identification and contact information: name, surname, business email address, telephone number, company name and job title.
Enquiry and correspondence information: the content of messages, the services or projects you enquire about, supporting information you provide and our responses.
Business and project information: information relevant to quotations, tenders, project requirements, site enquiries, supplier relationships and contractual engagements.
Employment and recruitment information: information contained in a CV, application, qualifications, employment history, references and other documents submitted for recruitment purposes.
Supplier and contractor information: business contact details, company particulars and documentation reasonably required for supplier onboarding, procurement, contractual administration or compliance.
Technical information: limited information such as IP address, browser type, device information, pages visited and website usage data, where collected by website hosting, security or analytics tools.

We aim to collect only information that is reasonably necessary for the purpose for which it is required.

Please do not submit sensitive personal information through the website unless it is specifically requested and necessary for a legitimate purpose.

4. How We Collect Personal Information

We may collect personal information when you:

Complete and submit an enquiry or contact form on our website.
Contact us by email, telephone or other business communication channels.
Request a quotation or information about our electrical engineering and contracting services.
Submit a tender, supplier application or business proposal.
Apply for an employment opportunity.
Enter into a contract or engage with us on a project.
Visit our website, where technical information is collected through essential website functions or any analytics and security tools that may be enabled.

We may also receive relevant business contact information from authorised representatives, clients, contractors, suppliers or other parties involved in a business relationship, where permitted by law.

5. Enquiry Forms: Information, Purpose and Recipients

When you submit an enquiry through our website, the form may request your name, company name, email address, telephone number, the subject of your enquiry and the details of your message. Only fields actually included in the live form should be listed as required fields.

We use this information to:

Respond to your enquiry or request for information.
Contact you regarding a potential project, quotation or business opportunity.
Assess the nature of your requirements and determine the appropriate response.
Maintain a record of business correspondence.
Follow up on an enquiry where reasonably necessary.
Meet applicable legal, contractual or record-keeping obligations.

Your enquiry may be received by authorised Electrical Projects personnel, including staff responsible for business development, project management, administration, procurement or the relevant service area.

Where necessary, information may also be processed by our authorised website hosting provider, email service provider, IT support provider or other service provider acting on our behalf. We do not permit service providers to use personal information for unrelated purposes where they are acting on our instructions.

We do not sell personal information collected through website enquiry forms.

Retention of enquiries: Enquiry information will be retained for as long as reasonably necessary to respond to the enquiry, manage any resulting business relationship and maintain appropriate records. As a proposed operational standard, enquiries that do not lead to a contract may be reviewed for deletion after 24 months, unless a longer period is required for a legitimate business purpose, legal obligation, dispute or other lawful reason. Contract-related information may be retained for the applicable contractual, statutory and financial record-keeping periods.

6. Purposes and Lawful Grounds for Processing

Electrical Projects may process personal information for the following purposes:

Purpose	Examples of relevant information
Responding to enquiries	Contact details and message content
Quotations and tenders	Business contact and project information
Project delivery and administration	Client, contractor and project records
Supplier management	Supplier contact and business information
Recruitment	CVs, qualifications and application details
Legal and regulatory compliance	Records required by applicable laws
Website operation and security	Technical logs and security-related information
Website analytics, if enabled	Usage and device information

Depending on the circumstances, processing may be necessary to take steps at your request before entering into a contract, perform a contract, comply with a legal obligation, pursue a legitimate business interest or protect a lawful interest. Where consent is required by law, we will seek it.

Where we rely on consent, you may withdraw it, subject to lawful limitations and the consequences of withdrawing consent. Withdrawal does not automatically invalidate processing that was lawful before withdrawal.

7. Sharing and Disclosure of Personal Information

We may disclose personal information to the following categories of recipients where necessary and lawful:

Authorised employees and management of Electrical Projects.
Clients, professional consultants, contractors or project stakeholders where the information is required for a relevant project or contractual purpose.
Website hosting, email, IT, security, backup and other technology service providers.
Professional advisers, auditors, insurers or legal representatives where necessary.
Regulators, courts, law-enforcement agencies or other authorities where disclosure is required or permitted by law.

We will take reasonable steps to ensure that personal information is shared only for an appropriate purpose and with recipients who are authorised to receive it.

8. International Transfers of Personal Information

Some website, email, cloud storage, analytics or security providers may store or process information outside South Africa. If Electrical Projects uses services that involve international transfers, we will take reasonable steps to ensure that the transfer complies with POPIA, including applicable requirements relating to the protection of personal information transferred outside the Republic.

The actual providers, locations and transfer arrangements should be confirmed as part of the website and service-provider review.

9. Cookies and Similar Technologies

Cookies are small text files that may be stored on your device when you visit a website. Websites may use cookies or similar technologies to maintain essential functionality, improve performance, measure website usage or support marketing.

Electrical Projects may use:

Essential cookies: where necessary for the website to function securely and correctly.
Analytics cookies: if an analytics service is installed, to understand how visitors use the website and improve its performance.
Security or anti-spam technologies: if tools such as reCAPTCHA or similar services are used to distinguish legitimate enquiries from automated submissions.
Marketing cookies: only if advertising, remarketing or similar tracking tools are implemented.

The actual cookies and technologies used will depend on the website’s configuration. Their presence, purpose, providers and duration should be verified before this section is finalised.

Where required, visitors will be given appropriate information and a means to make choices about non-essential cookies before those cookies are activated. Browser settings may also allow you to block or delete cookies, although some website functions may then be affected.

Website administrator action: If analytics, reCAPTCHA, advertising pixels or other third-party technologies are not installed, remove the references to those technologies. If they are installed, identify the relevant providers and configure the appropriate notice and consent mechanism.

10. Website Security

Electrical Projects takes reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access, disclosure, alteration or unlawful processing.

Measures may include access controls, appropriate account permissions, security updates, secure connections, backups and the use of reputable service providers.

No website, email service or electronic transmission can be guaranteed to be completely secure. Users should take care when sending personal or confidential information electronically and should avoid including unnecessary sensitive information in website enquiries.

Where a security compromise involving personal information occurs, Electrical Projects will assess the incident and take the steps required by applicable law, including notifications where required by POPIA.

11. Retention and Deletion of Information

Personal information will not be retained for longer than necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law or is reasonably necessary for a lawful business purpose.

Retention periods may differ depending on the category of information, including:

Website enquiries and general correspondence.
Client, contract, quotation and project records.
Supplier and procurement documentation.
Employment and recruitment records.
Financial, tax and other statutory records.
Security logs and technical website records.

When personal information is no longer required, Electrical Projects will take reasonable steps to delete, destroy, de-identify or securely archive it, subject to applicable legal requirements and any legitimate need to preserve records.

The retention periods in this policy should be aligned with the company’s approved internal records-retention schedule.

12. Your Rights Under POPIA

Subject to the requirements and limitations of applicable law, you may have the right to:

Request confirmation of whether Electrical Projects holds your personal information.
Request access to personal information held about you.
Request correction or deletion of inaccurate, irrelevant, excessive, outdated or unlawfully obtained information.
Object to certain processing of your personal information.
Object to the use of your personal information for direct marketing where applicable.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator of South Africa.

To exercise a right, please contact info@electricalprojects.co.za with the subject line “POPIA Request” and provide sufficient information for us to understand and verify your request. We may need to verify your identity before acting on a request.

Requests will be handled in accordance with applicable legal requirements. Certain records may need to be retained or access may be limited where the law permits or requires this.

13. Direct Marketing

Electrical Projects will not use personal information for direct electronic marketing in circumstances where doing so would contravene applicable law.

Where consent or another lawful basis is required, we will obtain it before sending direct marketing communications. Where applicable, you may request that we stop sending marketing communications by using the unsubscribe mechanism provided or contacting us directly.

Business-related correspondence necessary to respond to an existing enquiry, quotation, contract or project should be distinguished from direct marketing.

14. Third-Party Websites and Services

Our website may contain links to external websites or services. Those websites operate independently and may have their own privacy policies, cookies and data-processing practices.

Electrical Projects is not responsible for the privacy practices or content of third-party websites. Visitors should review the relevant policies before providing personal information to those services.

15. Employment and Recruitment Information

Where a person submits a CV, application or other employment-related information to Electrical Projects, that information may be used to assess suitability for a current or potential employment opportunity, verify qualifications or experience where appropriate, conduct relevant recruitment checks where lawful, and communicate with the applicant.

Recruitment information will be accessible only to authorised personnel and service providers involved in the recruitment process. It will be retained only for a reasonable period and in accordance with applicable legal requirements and the company’s approved retention practices.

Submitting an application does not guarantee an interview, appointment or employment. Any employment relationship will be governed by the applicable employment contract and relevant law.

16. Suppliers, Contractors and Business Partners

Personal information provided by suppliers, subcontractors, consultants and other business partners may be used for supplier onboarding, procurement, tender administration, contract management, payment administration, compliance and project delivery.

The collection of information does not guarantee registration as an approved supplier, the award of a contract, appointment to a project or the placement of an order. Any engagement will be subject to the applicable procurement process, contract terms and approval requirements.

17. Children’s Personal Information

Our website and services are intended primarily for business, professional and organisational audiences. We do not knowingly seek to collect children’s personal information through the website unless it is necessary for a lawful and specific purpose.

If you believe that a child’s personal information has been submitted to us without appropriate authority or lawful justification, please contact us so that we can assess the matter.

18. PAIA and Access to Information

The Promotion of Access to Information Act 2 of 2000 (“PAIA”) provides a process through which qualifying requests for access to records held by private bodies may be made, subject to the requirements and grounds for refusal set out in law.

Electrical Projects will make the applicable PAIA information and request procedures available in accordance with its legal obligations.

PAIA Manual: A separate PAIA Manual should be prepared, approved and made available as required. It should describe the company’s information-access procedures, categories of records held, applicable request process, relevant contact details and the information required under PAIA and POPIA.

Until the company has confirmed that its manual is finalised and published, this Privacy Policy should not be presented as a substitute for the PAIA Manual.

For PAIA or privacy-related enquiries, contact:

Electrical Projects Investments (Pty) Ltd
Email: info@electricalprojects.co.za
Telephone: 031 564 1081
Address: Section 3308, Level 3, West, Umhlanga Arch, 1 Ncondo Place, Umhlanga, 4320, South Africa.

19. Website Terms of Use

The website is provided for general information about Electrical Projects and its services. Although we take reasonable steps to maintain accurate and up-to-date information, website content is provided for general informational purposes and may be updated or changed without notice.

Visitors may not use the website unlawfully, attempt to gain unauthorised access to website systems, interfere with website operation or knowingly introduce malicious code.

Information on the website does not, by itself, constitute a quotation, tender award, binding offer, technical specification or contract. Any project engagement, quotation or service will be subject to the relevant written agreement, approved scope, commercial terms and applicable law.

20. Copyright and Intellectual Property

Unless otherwise stated, the website’s text, company branding, graphics, photographs, project descriptions and other content are owned by Electrical Projects Investments (Pty) Ltd or used with permission or under an applicable licence.

Website content may not be reproduced, adapted, distributed or used commercially without prior written permission from the relevant rights holder, except where permitted by law.

Third-party trademarks, names and logos remain the property of their respective owners. References to clients, projects, consultants or suppliers do not imply endorsement unless expressly stated.

21. Changes to This Privacy Policy

Electrical Projects may update this Privacy Policy from time to time to reflect changes in legislation, business practices, website functionality or the services and technologies used by the company.

The latest version will be published on the website with an updated revision date. Visitors are encouraged to review the policy periodically.

22. Contact Us

For questions or requests relating to this Privacy Policy, POPIA, PAIA or the handling of personal information, contact:

Electrical Projects Investments (Pty) Ltd
Email: info@electricalprojects.co.za
Telephone: 031 564 1081
Website: https://electricalprojects.co.za/
Head office: Section 3308, Level 3, West, Umhlanga Arch, 1 Ncondo Place, Umhlanga, 4320, South Africa.

End of Privacy Policy